Question 1

How do I book a Little Paws pet grooming service?

Accepted Answer

You can use the online booking feature on our website to choose a service and time slot, or tap the WhatsApp booking button, or call us at 3564 9303. Please share your pet's species, breed, size, coat condition and the service you need, and we'll help arrange a suitable appointment time.

Question 2

How do I book via WhatsApp?

Accepted Answer

You can tap the WhatsApp booking button on our website or call us directly at 3564 9303. Please share your pet's species, breed, size, coat condition and the service you need, and we'll help arrange a suitable appointment time.

Question 3

What information do I need to provide for my first booking?

Accepted Answer

For your first booking, please share your pet's species, breed, size, coat condition and the service you need. A photo is helpful so we can understand your pet's needs and provide a suitable service recommendation and quote.

Question 4

Can both dogs and cats book grooming?

Accepted Answer

Yes. Little Paws offers Japanese-style pet grooming for both dogs and cats. Our groomers arrange a suitable bath or haircut based on your pet's breed, size and temperament, with gentle and attentive care.

Question 5

Can I book grooming if my pet gets nervous easily?

Accepted Answer

Yes. We care for every pet with patience and attentiveness, adjusting the grooming pace to your pet's temperament. Please let us know your pet's personality when booking so we can prepare accordingly.

Question 6

What does the pet bath & care service include?

Accepted Answer

Pet bath & care includes professional bathing and blow-drying, brushing and de-shedding, nail trimming, ear cleaning, paw-pad trimming, sanitary trimming and basic coat care — ideal for dogs and cats needing regular cleaning and basic care.

Question 7

What is the difference between bath & care and a haircut styling?

Accepted Answer

Bath & care focuses on cleaning and basic care, without full-body haircut styling. Haircut styling offers full-body clipping, Japanese hand-scissor styling and partial trimming based on your pet's breed, coat and your preference. Both can be booked together as needed.

Question 8

What is the difference between pet SPA and a regular bath?

Accepted Answer

A regular bath focuses on basic cleaning. Pet SPA hydrotherapy and massage care adds relaxing massage and hydrotherapy on top of cleaning, helping your pet unwind during grooming and enhancing the overall experience.

Question 9

Which dogs is the underwater treadmill suitable for?

Accepted Answer

The underwater treadmill provides low-impact activity for suitable dogs. Before the service we will assess your pet's basic condition and needs to arrange a suitable approach, in a safe and comfortable environment.

Question 10

How long does pet grooming usually take?

Accepted Answer

Grooming time varies by your pet's size, coat condition, matting and the service chosen. After assessing your pet, we will do our best to give you an estimated service time.

Question 11

How is Little Paws pet grooming in Hung Hom priced?

Accepted Answer

Grooming fees depend on the pet's species, size, coat length, coat condition and the service chosen. Send us a photo and basic details so we can recommend a suitable service and provide a quote.

Question 12

Can I get a quote before booking?

Accepted Answer

Yes. Send us your pet's photo and basic details (breed, size, coat condition and the service you need) via WhatsApp. We'll provide a service recommendation and quote as soon as possible, then arrange an appointment once confirmed.

Question 13

What should I do if I need to change or cancel a booking?

Accepted Answer

If you need to change or cancel a booking, please notify us via WhatsApp or by calling 3564 9303 at least 24 hours before the appointment time, so we can release the slot for other pets.

Question 14

Is there a charge for late cancellation?

Accepted Answer

We value every appointment slot, so please give us at least 24 hours' notice for changes or cancellations. If you have special circumstances, feel free to contact us and we'll do our best to accommodate.

Question 15

What should I prepare before grooming?

Accepted Answer

We recommend letting your pet relieve itself before grooming, and letting us know your pet's temperament, health condition, any skin sensitivities or ongoing medication, so the groomer can care for your pet in the most suitable way.

Question 16

What if my pet has matted fur?

Accepted Answer

Light matting can be brushed out during grooming; severe matting may need to be trimmed to relieve discomfort. The groomer will assess the coat condition first and discuss the most suitable approach with the owner.

Pet Grooming FAQs

How do I book a Little Paws pet grooming service?

How do I book via WhatsApp?

What information do I need to provide for my first booking?

Can both dogs and cats book grooming?

Can I book grooming if my pet gets nervous easily?